Insurance Claims Assessor

Insurance Claims Assessor

Review the insurance industry, the role players in a claims environment and the principles of insurance. Gain a legal understanding of contracts and the regulatory environment. Make credible recommendations to settle, conditionally settle or reject a claim. 

18 Months | 18 Classes

Entry requirements

NQF 4 Qualification with Communication Skills.

The purpose of this qualification is to prepare a student to operate as an Insurance Claims Administrator (Insurance Claims Assessor). The responsibilities of this role include assessing the validity of a claim against the relevant contract, in order to make a sound recommendation about whether a claim should be settled or rejected. In addition, an Insurance Claims Administrator provides comment on risk improvements, as well as moral risks.

Module 1: Business Communications
Module 2: Financial Literacy
Module 3: Introduction to the Insurance Industry
Module 4: The Regulatory Environment
Module 5: Claims Handling Procedures: Short-Term Insurance
Module 6: Claims Handling Procedures: Statutory Claims
Module 7: Claims Handling Procedures: Health Care Claims
Module 8: Claims Handling Procedures: Long-Term Insurance

Prescribed workplace evidence must be collected and endorsed by the student’s mentor/supervisor in the workplace and submitted to NVO for final assessment.

NVO will issue a Statement of Results (SoR) once the programme and all assessments have been completed successfully. EISA (External Integrated Summative Assessment) exam to be booked directly with Inseta once NVO programme is completed. Exam fee payable directly to Inseta (exam fees to be found on Inseta website). The Novia One mock examination will be venue based to simulate exam conditions as applied by the EISA exam. Students will receive a certificate of competence against the qualification directly from QCTO after successfully passing the EISA.

Contact us for more information

To find out how you can gain a formal qualification for your skills and hard-earned work.


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