Dispatching and Receiving Clerk

Dispatching and Receiving Clerk


Receive and dispatch stock and record them in a manner that minimises losses and maintains accurate stock records.


18 Months | 18 Classes

Entry requirements

NQF Level 2 qualification

The purpose of this qualification is to prepare students to operate as Dispatching and Receiving Clerks, who are well equipped to record goods received into and dispatched from a business, while minimising losses to the establishment and maintaining stock records. Classroom debate, case studies and student presentations all contribute to lively and enriching course content.

Module 1: The Receiving and Dispatch Environment
Module 2: The Concepts of Shrinkage and Losses
Module 3: The Principles of Receiving and Checking Deliveries
Module 4: The Principles of Dispatching Stock

Prescribed workplace evidence must be collected and endorsed by the student’s mentor/supervisor in the workplace and submitted to NVO for final assessment.

NVO will issue a Statement of Results (SoR) once the programme and all assessments have been completed successfully.

EISA (External Integrated Summative Assessment) exam to be booked directly with W&R SETA once NVO programme is completed.

Exam fee payable directly to W&R SETA (exam fees to be found on W&R SETA website). The Novia One mock examination will be venue based to simulate exam conditions as applied by the EISA exam. Students will receive a certificate of competence against the qualification directly from QCTO after successfully passing the EISA.

Contact us for more information

To find out how you can gain a formal qualification for your skills and hard-earned work.


I LOVED THE Generic Management (Customer Management) programme and I still implement all that I learned through the programme.

Neil Heslop Sasfin Relationship Manager- Business and Commercial Banking

Thank you Novia One Business School for the transformative work that you do which creates a fertile environment for graduates such as myself to flourish and advance not only in academia but in the professional space as well.

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Before I did the programme with Novia One Business School, I wasn’t sure where I was heading in my life. Since I graduated things have been looking up for me and I’ve just been growing every day since I got the job at Direct Axis.

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