Dispatching and Receiving Clerk

Dispatching and Receiving Clerk


Dispatching and Receiving Clerk


12 Months | 13 Virtual Sessions

Entry requirements

NQF Level 2 with 2 years work experience with access to the warehousing division of an organisation.

Total number of days out of the office

13 Days, 9h00 – 16h00

The purpose of this qualification is to prepare Candidates to operate as Dispatching and Receiving Clerks, who are well equipped to record goods received into and dispatched from a business, while minimising losses to the establishment and maintaining stock records. Classroom debate, case studies and student presentations all contribute to lively and enriching course content.

EISA (External Integrated Summative Assessment) exam to be booked directly with FAIS one NVO programme is completed.

Exam fee payable directly to FAIS (exam fees to be found on FAIS website). The Novia One mock examination will be venue based to simulate exam conditions as applied by the EISA exam.

Module 1: The Receiving and Dispatch environment
Module 2: The Concepts of Shrinkage and Losses
Module 3: The Principles of Receiving and Checking Deliveries
Module 4: The Principles of Dispatching Stock

Prescribed work experience must be endorsed by the student’s mentor/supervisor and submitted to NVO for final assessment.

Receive and dispatch stock and record them in a manner that minimises losses and maintains accurate stock records.

Contact us for more information

To find out how you can gain a formal qualification for your skills and hard-earned work.


I LOVED THE Generic Management (Customer Management) programme and I still implement all that I learned through the programme.

Neil Heslop Sasfin Relationship Manager- Business and Commercial Banking

Thank you Novia One Business School for the transformative work that you do which creates a fertile environment for graduates such as myself to flourish and advance not only in academia but in the professional space as well.

Tshepang Pitsi Skills Development Intern

Before I did the programme with Novia One Business School, I wasn’t sure where I was heading in my life. Since I graduated things have been looking up for me and I’ve just been growing every day since I got the job at Direct Axis.

Mustapha Brenner Call Centre Agent